Re: Would you accept this installation at your house?
Welcome to our community and thank you for your post. I can tell you are upset about this. From the photos provided, this is a standard installation. It sounds like you wanted what you got back in 2006 with your old system - a non-standard installation. This is at-cost and paid to the technician at the time of the visit.
I do see your signature signing off on a satisfactory installation. Have you contacted the installer to discuss perhaps any miscommunication during the installation? I see that the second agent you spoke with over the phone about this did instruct you to send the photos to the installer.