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Wow. Talk about a major difference. yesterday I was around 20MPBS...

Freshman

Re: Wow. Talk about a major difference. yesterday I was around 20MPBS...

Terminal Gateway Connectivity Test:

Packet Loss: 0.00%
Average Delay: 620.00 ms
Minimum Delay: 560.00 ms
Maximum Delay: 730.00 ms
Associate Professor

Re: Wow. Talk about a major difference. yesterday I was around 20MPBS...

Have you tried rebooting the modem and router to rule out any glitches with either of them?  You are sure you aren't in FAP right? (out of data allowance)
Freshman

Re: Wow. Talk about a major difference. yesterday I was around 20MPBS...

Not in FAP 39% of anytime data left. Called Hughes and did a reboot.

Freshman

Re: Wow. Talk about a major difference. yesterday I was around 20MPBS...

They said that it looks like my service is fine and asked about my weather. Very slightly windy and I can see the Milky Way.
Associate Professor

Re: Wow. Talk about a major difference. yesterday I was around 20MPBS...

Freshman

Re: Wow. Talk about a major difference. yesterday I was around 20MPBS...

A couple minutes later direct from modem:

Freshman

Re: Wow. Talk about a major difference. yesterday I was around 20MPBS...

No clouds and no rain in the forecast until Friday. Rebooted both modem and router.
Freshman

Re: Wow. Talk about a major difference. yesterday I was around 20MPBS...

49995264 is the incident/trouble ticket number. My cell phone was acting up. It got no signal where the modem was. I had to walk almost a hundred yards north to where my son-in-law parked a hay trailer. She finally lost me, and tried to blame it on the modem and router being in different areas, even though all my high speed tests were run with everything exactly the same way.
Associate Professor

Re: Wow. Talk about a major difference. yesterday I was around 20MPBS...

I suspect it's either congestion... or gateway issues...  Keep doing tests and posting the results over the next few days, hopefully Liz can get things sorted for you.
Freshman

Re: Wow. Talk about a major difference. yesterday I was around 20MPBS...