Like I said and you apparently didn't read my last post, you want me to stand in the corner on my head, stick my fingers in my ears, and go lalalalala to do something that won't prove anything. Just read all the posts on here where nothing was resolved. I sent you screen shots and I explained them that yes the modem was on but everything in the house that hooks to the internet was off. You want me to turn off the water to the house and look for a leak. How does that work? Apparently it doesn't based on the previous posts of other dissatisfied customers.
My problem now is my bill and your customer service personnel. My bill was $180 because according to your invoice I bought one 2G token for $64. When I called to try to find out what it was all about I get some guy in the Philippines that I can't understand. I asked to be transferred and he would not transfer me. You would think with the rates that you charge you could at least hire reps that live and work in the USA.
I'm sure I bought two 2G's and one 1G but that is all I bought. Maybe I could have gotten that straightened out if I could only have found someone that speaks ENGLISH.
Another thing why is it harder now to sign into our acct with you than it is to sign into a bank? Now you want to share my info from Yahoo or facebook? Why? It also would not let me use my nickname on here and I had to change it because it told me it was already being used. Yes it was but by us.