*** I tried to post in the General Discussion Forum, but the Label **bleep** would not accept anything I came up with, so I had to post here my bad ?****
Yesterday Youtube stopped playing videos. All other streaming videos from other servers play. This is on 2 computers with different versions of Linux Mint, and an android phone. It's as if Google has blocked me, or I was hacked. I tried using another google account, didn't help. I did get messages to try pay service, I ignored them. I thought Youtube was free, is it all paywalled now not just the premium channels? I looked at the help suggestions they all didn't apply, as I was current with flash video updates, or any other suggestions. The screen just shows the buffering swirl, I can see the video stills using the slider, yet the videos don't play. Any suggestions appreciated .Maybe Covid-19? ;(
Didn't belong in General anyway
The same thing happened to me! Youtube won't play on my pc, ipad or iphone and Netflix's website won't load either. I turned off wifi on my iphone and used my at&t data and it worked so this is definitely an issue with Hughes Net and not my computer. I called tech support last night and they gave me more high speed data because I was out and it didn't fix anything. Tried calling again today and they're currently too busy to take calls and won't even let me wait on hold. Please respond back if you figure out how to fix it!
Thanks for the info.I don't have decent phone coverage from AT&T here, but if you did have a connection from another isp, that may show it is a hughes problem with just Youtube/Google. All other streaming does work, so it is just a Google/Youtube problem. Gmail does work, so not a total Google problem.
Sounds like one for the Hughes techs..
"that may show it is a hughes problem with just Youtube/Google."
Or more likely a problem with CenturyLink, a provider of internet backbone.
Thanks for the input and information.. Hopefully Hughes can test and see where the problem is..
Hi everyone,
Thanks for posting and sharing your feedback. Our engineers are currently investigating. Your patience and understanding are much appreciated.
-Liz
PS
Nice to see you again ecoalex, I've missed your cat pics. 🙂
Thanks for the reply. I understand and will have patience, (These are interesting times!)
It is said there is a Chinese curse that goes "may you live in interesting times."
jjrshewmake wrote:Thanks for the reply. I understand and will have patience, (These are interesting times!)
Hi Liz 🙂
Today I used Vimeo video streaming with no problem, a few videos.
I did notice I had problems with my Gmail emails accts, the 2 @gmail,com , the 3rd @Hughes.net was able to be sent. The problem seemed to be resolved after 20 minutes. The Youtube video problem remains, as many posters have mentioned. I am sure Hughes is working on this, I am patient as you know 😉
Thank You for all you do,
And now Youtube videos seem to be working! Thank you engineers.
All Good Now 🙂 emails were not good, now all good 🙂
Thanks to the techs, admins, Liz, all:) Back at it....Carry On.:)
.
Hooray! Thank you all for the confirmation!
Please don't hesitate to drop by the community again if you have any other concerns (or if you want to shoot the breeze and share more cat pics in our General Discussion board.)
Thanks,
Liz
This is exactly what is happening with me. Youtube videos will not play/download on any devices using my Hughesnet modem/router.
AT&T connection will play Youtube videos fine.
Video on other websites play/download fine through Hughesnet.
I hope that someone responsible at hughesnet reads this thread - and fixes the problem!
I'm pretty sure Hughesnet is aware of the problem- the message below is posted at the top of the "My Account" page:
@Esullivan61 wrote:Items 2 and 3 suggest that they have implemented traffic shaping to accommodate the people that are working or attending school online. It seems that consequently they have underprovisioned the bandwidth that was previously allocated for more recreational pursuits (such as Youtube, Bittorrent, etc.). It's not clear if this was intentional or if the engineers just did a lousy job of repartitioning the traffic. I'm not expecting the situation to improve until life returns to normal.
The prioritization is intentional. What the OP and others are describing is not. Something else is going on with that, as that's not a result of traffic prioritization. A possible CenturyLink issue, as maratsade noted. During the current climate CL related issues have only increased. 😞
I'm having the exact same issue. I have a You Tube video cued up right now that won't even start. It's been like that for nearly 2 weeks, I sent an email to Hughes Net support but no reply. Streaming content on other sites, no problems.
I've checked all settings, cleaned out my cache, all the suggestions I could find to no avail.
Today I go to work, and I'll try to watch the latest Last Week Tonight on my phone there because that has always been glitch-free internet even on their "guest" connection.
I've heard of some bandwidth issues during peak usage hours on other providers with the number of shelter in place persons , trying to stream movies all the same time but this YouTube death issue seems to be unique with Hughes.
The issue with sites not loading is not unique to HN, but it's more noticeable on HN because of latency issues.
lambchopp59 wrote:
I've heard of some bandwidth issues during peak usage hours on other providers with the number of shelter in place persons , trying to stream movies all the same time but this YouTube death issue seems to be unique with Hughes.