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Youtube question

CWM030
Sophomore

Youtube question

I am a new customer to HN... As of this week to be exact. 

 

I am just wondering if anyone is having problems with Youtube buffering every few seconds and defaulting to 144 for the picture quality?

 

I have a clear line of sight nothing blocking the view on the side of my house. ]

 

My account came with data saver turned off. 

 

Thanks,

Chris

14 REPLIES 14
maratsade
Distinguished Professor III

Re: Youtube question

The Video Data Saver is turned on by default -- are you sure it's turned off? Where are you checking?

The problem is likely caused by congestion. 

GabeU
Distinguished Professor IV

Re: Youtube question

@CWM030 

 

The VDS should be on by default.  If the switch is green, it's on.


Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro
CWM030
Sophomore

Re: Youtube question

Interesting.. It was off for me by default. I have not touched anything under the HN settings. I just flipped it to on. 

 

Screenshot at 2020-11-15 08-44-23.png

CWM030
Sophomore

Re: Youtube question

Interesting.. I have no touched anyting under HN my account and it was turned off for me. I just flipped it to the on position. 

 

Screenshot at 2020-11-15 08-44-23.png

CWM030
Sophomore

Re: Youtube question

I flipped on the VDS and went to youtube and tried to watch a video and the video defaulted to 144. I bumped it up to 360 and play and buffer play and buffer. I guess I just have to get use to it being that way. 

maratsade
Distinguished Professor III

Re: Youtube question

The Video Data Saver helps save data when playing videos by downgrading the resolution. Since you're having issues with it on or off ,the cause is very likely congestion. This can't be helped, because satellite internet has limited capacity which must be shared with other subscribers, and it doesn't take many people performing data intensive activities (such as streaming) to lower the quality for everyone.  The only way that satellite internet ISPs can increase capacity is  by launching a bigger satellite. This is expensive and takes time. HN will be launching a new, higher capacity satellite in 2021 or 22.  Even so, the capacity is far more limited than anything terrestrial (such as cable, fiber, DSL, etc.). 

 

Other things that can contribute to congestion:

  • Several people in your household connected to the wifi at the same time. 
  • Several devices in your network connected to wifi at the same time. 
  • Distance from the modem. 

 

CWM030
Sophomore

Re: Youtube question

I just wonder if having a long ethernet cable could be apart of my problem? I am not sure how long it is.. Its very long maybe 30 feet? 

 

I cannot use a short cord because the installer only gave me 15 feet of coax cable and its not enough to set the modem up on the table I have the tower sitting on. 

 

Could that be an issue?

 

Thanks,

Chris

maratsade
Distinguished Professor III

Re: Youtube question

I doubt that's the issue.  Have you tried connecting via wifi to see if the experience is better?

CWM030
Sophomore

Re: Youtube question

Unfortantly, this desktop computer doesnt have wifi.. 

 

But whats funny is Videos play fine on my cellphone connected to HN.