I've located your account and can investigate further to address your concerns.
I see that you're getting one of our D-Link routers. I'll see if I can find an ETA on that and let you know, but if we're shipping it, I would think it would be there within 10 business days or less.
I also see we've already updated your account with the correct Gmail address. At the very least, you will need your SAN (your account number) to pay your bill. You can find your SAN in the System Control Center (SCC) by typing 192.168.0.1 into the address bar of your browser and hitting enter. You'll see the SAN at the top of of the page; it starts with "DSS".