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can you buy extra data as a one time thing without upgrading the plan?

gabcheek
New Member

can you buy extra data as a one time thing without upgrading the plan?

We are in our first full month of Hughesnet and really didn't know how the usage would go.  So of course, we are going to be out before halfway through the month.   Can we buy extra data as one time addition without upgrading our monthly plan?
4 REPLIES 4
Liz
Moderator
Moderator

Re: can you buy extra data as a one time thing without upgrading the plan?

Good morning gabcheek,

Welcome to the community and thanks for posting. You sure can buy extra data, we provide tokens in 500 MB, 1 GB, and 2 GB sizes. 

How to Buy/Use Tokens in
Your Support Center


1.      
Visit your Support Center here: http://supportcenter.myhughesnet.com



 



2.      
Click the “Sign In” tab to visit your sign in
screen.



 



3.      
Enter your HughesNet user ID and password, then
click the “Sign In” button to sign in.



 



4.      
Click “Token Management”.



 



5.      
If you don’t have tokens available for use,
click “Purchase” next to the token bandwidth amount you need.



 



6.      
Click “Use” to use an available token.



Hope that helps!




-Liz
If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

Liz
Moderator
Moderator

Re: can you buy extra data as a one time thing without upgrading the plan?

Also, here are tips on how to better manage your data.

- more devices are capable of connecting to the internet: phones, tablets, gaming consoles, SmartTVs, and even refrigerators can connect wirelessly to the internet. Keep track of what devices you leave running on Wi-Fi.

- automatic-updates: your computer and any other programs you use will often keep working in the background, even if you're not actively using that program, in order to keep your system/program up-to-date. Anti-virus programs will periodically use your internet connection to check back with their malware database for any updates. You should have an option to turn off auto-updates and/or schedule them for a later time.

- multimedia content: Netflix, Hulu, YouTube, Facebook, Tumblr, Instagram, news sites, and other websites will contain videos, animated gifs, and sound clips that may start playing as soon as you land on the site. So much content, so easily available almost everywhere on the internet. For starters, try disabling auto-play video on Facebook:
https://community.myhughesnet.com/hughesnet/topics/how_to_disable_autoplay_videos_on_facebook
or adjusting your Netflix playback quality to SD: https://help.netflix.com/en/node/87

-DirecTV On Demand or the Dish Hopper can use A LOT of data, you may want to disconnect it when not in use.

- more data sources can be found here, as posted by a fellow community member: https://community.myhughesnet.com/hughesnet/topics/data-usage-sources-common-and-not-so-common

The most important tool to download is the Status Meter, available in the Customer Support Center, so download that if you haven’t already: supportcenter.myhughesnet.com

Thanks,
Liz
If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

BirdDog
Assistant Professor

Re: can you buy extra data as a one time thing without upgrading the plan?

If you are in your first month of service and already running out of data then you really need to get a handle on your usage as Liz suggests. For the first 10 to 20 days of the first month they basically give you unlimited data, so running low in the first month is not a good sign.
gabcheek
New Member

Re: can you buy extra data as a one time thing without upgrading the plan?

We are in our first full month....but 2nd month of service. we moved and set up the service but didn't live here for 2 weeks. Even then, it didn't show much usage, which makes sense if they give you extra the first few days but we didn't know that so it made it hard to judge how quickly we would use it.