Where is it that you're seeing the exclamation point? Is it on your devices or, if you have a LAN cable connectible device to access the modem, in the modem's System Control Center? If it's in the System Control Center, are you seeing it in the State Code line, and if so, what is the accompanying State Code?
If you're using a device that is connected to the HughesNet modem with a LAN cable, click on the blue System Control Center link in my prior reply. The page it will take you to will have a System Summary box near the top. In that box will be a State Code and, if it's anything other than 0.0.0, there will be an exclamation point on the right hand side. The State Code can give a quick indication of what's wrong.
This is mine, though it's this way due to me having the 5Ghz radio deliberately disabled...
You're connected directly to the HughesNet modem, with no 3rd party router in between, correct?
If so, can you get to it by using the following address?
If so, click on System Status at the top of the page and that should take you to the page with the information.
Thank you for contacting us. I am sorry to hear your service is currently down. We do not have communication on our side so I am unable to provide information on the specific issue you are experiencing. I do see you called in to have a technician come out. It looks like our scheduling department has been attempting to contact you for the past two days but they have been unable to reach you. By law, the technician is not allowed to show up without customer confirmation. This is why customer contact is an important step.
If you would like to provide a better contact number, please private message me this information. I apologize for any inconvenience this has caused and I hope our scheduling department is able to reach you soon.
It appears the dispatch was canceled today, as it has been 5 days without any contact. I understand you believe you did not receive any calls but our scheduling notes show many attempts on different days. It is possible the number we have may have been entered incorrectly which could have caused this. I highly recommend calling our support number at 1-866-347-3292 and having another appointment scheduled as well as inquiring about the number that was originally attached to your service order. If it was a mistake on our part and it is confirmed by the representative you speak with, I will provide compensation for the inconvenience. Please keep me updated on the results of your call with us.