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case #54448979 on 06/09/16 at 3:00 pm anytime usage was 0% and bonas was 98% on 06/10/16 at 03:00 pm anytime was 0% and bonas was 98%

chuckf65
New Member

case #54448979 on 06/09/16 at 3:00 pm anytime usage was 0% and bonas was 98% on 06/10/16 at 03:00 pm anytime was 0% and bonas was 98%

data being used that should not have been something is wrong
5 REPLIES 5
C0RR0SIVE
Associate Professor

Re: case #54448979 on 06/09/16 at 3:00 pm anytime usage was 0% and bonas was 98% on 06/10/16 at 03:00 pm anytime was 0% and bonas was 98%

chuckf65
New Member

Re: case #54448979 on 06/09/16 at 3:00 pm anytime usage was 0% and bonas was 98% on 06/10/16 at 03:00 pm anytime was 0% and bonas was 98%

well where is my data going
chuckf65
New Member

Re: case #54448979 on 06/09/16 at 3:00 pm anytime usage was 0% and bonas was 98% on 06/10/16 at 03:00 pm anytime was 0% and bonas was 98%

I am 70 years old and do not download games or movies on use to check e-mail  and do very little serving I do banking on line
BirdDog
Assistant Professor

Re: case #54448979 on 06/09/16 at 3:00 pm anytime usage was 0% and bonas was 98% on 06/10/16 at 03:00 pm anytime was 0% and bonas was 98%

Chuck, your computer can use data that you are not aware of. Do you have Windows 10? Do you have an ad blocker installed on your browser?
Liz
Moderator
Moderator

Re: case #54448979 on 06/09/16 at 3:00 pm anytime usage was 0% and bonas was 98% on 06/10/16 at 03:00 pm anytime was 0% and bonas was 98%

Hi Chuck,

Welcome to the community and thanks for posting. We can't tell you what is using your data, so you may want to look into using this third-party data monitoring program to tell you. Community members have suggested and used GlassWire, so feel free to ask them for tips on using it:
https://www.glasswire.com

Keep in mind there are countless factors that can use your data:- more devices are capable of connecting to the internet: phones, tablets, gaming consoles, SmartTVs, and even refrigerators can connect wirelessly to the internet. Keep track of what devices you leave running on Wi-Fi.

- automatic-updates: your computer and any other programs you use will often keep working in the background, even if you're not actively using that program, in order to keep your system/program up-to-date. Anti-virus programs will periodically use your internet connection to check back with their malware database for any updates. You should have an option to turn off auto-updates and/or schedule them for a later time.

- multimedia content: Netflix, Hulu, YouTube, Facebook, Tumblr, Instagram, news sites, and other websites will contain videos, animated gifs, and sound clips that may start playing as soon as you land on the site. So much content, so easily available almost everywhere on the internet. For starters, try disabling auto-play video on Facebook:
https://community.myhughesnet.com/hughesnet/topics/how_to_disable_autoplay_videos_on_facebook
or adjusting your Netflix playback quality to SD: https://help.netflix.com/en/node/87

-DirecTV On Demand or the Dish Hopper can use A LOT of data, you may want to disconnect it when not in use.

- more data sources can be found here, as posted by a fellow community member: https://community.myhughesnet.com/hughesnet/topics/data-usage-sources-common-and-not-so-common

-Liz
If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.