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data drain....cannot find the cause

New Poster

Re: data drain....cannot find the cause

Well I'm back!  gwalk I have been trying to work with glasswire.  Yes I agree seems to be a great way to trace usage.  I am still using the free version so cannot set the usage alerts yet nor the network devices. 

Anyway back to glasswire.  I do understand just about the whole program.  But still have one issue.  I understand setting the dates with photo you provided and the sliders for setting the time period.  My problem is this.....my legacy period is from 7:00am to 2:00am.  At 2am I am in the free zone.  The rollover occurs just before 7am.  I cannot set the sliders to cross over the date into the next morning at 2am.  I guess I could just not count the 2 hours after midnight. 

Is there anyway to permanently set the periods or is this always manual?

My husband gets up at 4:00am and does most of his updates and downloads during the free period so I do not want to count those hours in my data usage.  I am trying to solve this issues before purchase of the glasswire program as I will need the $99 one for three computers.

OH MOST IMPORTANT.  My data drain has mysteriously just disappeared.  I did not do anything,  did not change anything,  it just stopped the major data drain.  ???
New Poster

Re: data drain....cannot find the cause

gwalk I am aware of the win 7 updates to avoid.  Some I have already permanently blocked.  I have not check this whole list but I surely will.  Also I have an app installed to prevent win 10 from downloading.  You are correct they do keep coming back with a new number even.  I never let any updates install unless I have checked them out.  Microsoft is getting so sneaky about updates and forced updates.
New Poster

Re: data drain....cannot find the cause

As I said above.....the mysterious data drain just stopped.  No idea why.  I just get weary of trying to find the cause.  I just want to surf for shopping and read my mail then get back to my first love my embroidery machine.  Dealing with darn computer and data problems puts me in a really bad mood.  LOL
New Poster

Re: data drain....cannot find the cause

Yes I have win 7 and the 9000.  The daily legacy plan is a problem because it does cross over 2 days.  I have not found a way to set Glasswire to cross over the two days.  From 7:00am to 2:00am next morning.  This is my current issue I'm trying to solve before purchase of the program.  I still have to check all those updates on the list you sent.  thanks

Gabe, as I recall she has Win7.

She also has a 9000 system on a daily legacy plan that is going to complicate remaining usage due to "roll-over".

What data remains at 2am when her un-metered "free zone" starts is then saved and added to here next days allowance that is applied around 6am even though free zone is in effect until 7am for this plan type.

Frankly I suspect Win7 being at the root of this. There are a list of KB's to be avoided as long as your arm. Some of those cause Win7/8/8.1 to emulate the "telemetry" behavior of Win10.

Honorary Alumnus

Re: data drain....cannot find the cause

Good morning Yorkytime,

"As I said above.....the mysterious data drain just stopped.  No idea why"

Still makes me suspect Windows update activity (and perhaps other Windows "behavior") as the most likely culprit but that still needs to be proven.

It used to be that most Windows updates followed a reliable pattern of "Patch Tuesday" (the second Tuesday of the month) being the date to watch out for with just an occasional "out of band" emergency update being released but the landscape has changed.

Depending on what updates have already been installed (or even re-installed) it is possible for a Win7 OS (or 8/8.1 for that matter) to have some of the behaviors of Win10 back ported into what were previously stable operating systems.

I do understand that as a legacy subscriber that uploads don't count against your data allowance however out of the ordinary upload activity is an indicator of certain things such as your OS sharing "Telemetry".

So, the question: During these periods of data loss was there any unusual upload activity ?


Moving onto some Glasswire things you mentioned:


" I am still using the free version so cannot set the usage alerts yet nor the network devices." 


" I am trying to solve this issues before purchase of the glasswire program as I will need the $99 one for three computers."


There really is no compelling reason to purchase the paid version.

There isn't any real "syncing" that is going to occur between the three installations.

You can install the free version on each of the three computers and it will monitor the usage on THAT computer. You will then need to add them together to determine total usage against your allowance.

If "total usage per device" is your goal I would much rather see you put the $99 towards and Asus Router running the Merlin firmware and read total usage/usage per device right on the Routers interface.

There is no "time limits" on running the free version of Glasswire. It is the FREE version, not "trialware".

As to "Network Alerts" in Glasswire ..... the useful parts do work ... it alerts you to changes in programs and processes that access the network on THAT computer:

Having done that, it has served it purpose ... it told you that something on that computer that has access to the Internet has changed. That allows you to ask yourself: "is this reasonable ?".

The other "missing part" in the free version is the "Network" tab and it is going to show you what is connected to your "Network":

The above from Glasswire "free" is telling me that I have two devices currently connected to my Network.

There is always more than one way to get information.

What is at the heart of my "Network" ... my Router. Without it there is no Network.

So if the question is .... who/what is connected to my network, who better to ask than the Router itself:

Open the Routers GUI and under the heading of "Attached Devices" are the two things that Glasswire said were connected but wanted $99 to tell me.

One is my laptop and the other is my wireless printer. They are identifiable by their unique MAC addresses.

I got my answer, I saved $99.


Moving on:


 "I cannot set the sliders to cross over the date into the next morning at 2am.  I guess I could just not count the 2 hours after midnight."


For other Community members reading this it is important to note that Yorkytime is on a Spaceway3 9000 legacy system with a daily refill so the "rules" apply differently than the monthly plans.

There are no settings within Glasswire to exclude a time period other than using the "sliders" to narrow the "usage view" within a "period".

There are THREE different broad "views" that are selected at the upper right:

DAY:


WEEK:


MONTH:


How sensitive the sliders are is dependent on the period you are trying to define or zoom in on and if you have selected DAY, WEEK or MONTH.

It will be easier to get fine adjustments on the sliders when in the DAY view.

I would move the left slider that defines the START of the period first followed by the right hand END of period slider:


At issue here is that Glasswire defines a current DAY as 12:00 AM to .... either the present time OR 12:00 am to 12:00am if zooming in on a previous day.

Yorky, your issue really isn't that much different from other users:

LEGACY:

Daily Allowance 7:00am to 2am (This defines your "Hughesnet DAY")

UnMetered Free Zone (2am to 7am)


Monthly Plans:

Anytime data bucket (8am to 2am)

Bonus Bytes data bucket (2am to 8am)


The time are different but the principal is close enough: Usage during THIS time is charged to THIS data source, Usage during THAT time is not charged OR is charged to THAT data source.

It is easier to set or define a specific period while in the DAY or WEEK view and then take a screen shot and save it. That will show USAGE  and USERS  that period so it can either be ignored if on a legacy plan or deducted from Anytime or BonusBytes as the case may be for monthly users:

Example:

I wanted to see what and who used data between 8am and 9am today:

The above would have been charged to my Anytime Bytes data bucket.


If I wanted to check my recent usage from 2am to 7am I would set up like this:

Set the left slider first while checking the start time at top center of screen, then set the right slider while watching the end time at top center of display.

In my case (Gen4 monthly) this usage would have been charged against my Bonus Bytes data bucket.

In Yorkytime's case the usage could have been ignored as it occurred during her un-metered period.

If I wanted to look at a period of a day further back, I would have selected the WEEK or MONTH view from the upper right of screen but it would have been harder to set the sliders to an exact period ... not impossible, just touchier.

Yorkytime, you are going to have to "set" each period with the sliders.

I view Glasswire as a diagnostic tool. I would rather you spent $100 towards a Router that would track network activity across the board and list by device MAC address.

As to usage, (everyone's really)  with the changes by Microsoft, potentially to all OS' from Win7 forward, the landscape has changed.

As to software ... you really can't actually trust  it to do as its told. I see a connection by my GPS updater and it used a few Kb's in one of my snips. Problem is, that program had been first instructed to only download during the Bonus Byte period ... then it was told not to connect at all, or even start up for that matter.

You cannot trust software too do as its told.

 

New Poster

Re: data drain....cannot find the cause

Gwalk......you are simply amazing.  You have confirmed a lot of what I have discovered by persistently trying to learn Glasswire.  I must say it is an amazing program for being free to use.  I HAVE found a number of windows and other program services running that can be disabled without harm.  It is a slow process but I'm getting there.  Some of these services ARE using internet data.  And some are just hogging my computer resources. 

out of the ordinary upload activity is an indicator of certain things such as your OS sharing "Telemetry".

This is something  I am checking out.  Have found some things already that were sharing that did not need to be running....have disabled them. 

Thanks for saving me $99.....my husband will appreciate you very much.  LOL  yes I have been using the router to monitor devices.  I have an older linksys router. 

Still looking for a better router.  You mention ASUS.  Not sure which model.

Asus Router running the Merlin firmware and read total usage/usage per device right on the Routers interface.

I have read a little about the Merlin firmware but unsure of how to install or which router to purchase.  This is my goal to monitor traffic per device at the router. 

I am still checking on the windows updates.  Hoping I have not installed one which cannot be installed.  That is also a time consuming process. 

Thank you for all your patience and understanding.  I have learned a lot during this last few days.  Understanding how it all works is sort of calming on the nerves.  I simply go batty when I see my meter dropping and no idea why.  Thanks again for helping me understand all of this. 
Honorary Alumnus

Re: data drain....cannot find the cause

Still looking for a better router.  You mention ASUS.  Not sure which model.

Asus Router running the Merlin firmware and read total usage/usage per device right on the Routers interface.

There are a number of Routers available that with the inclusion of third party firmware will allow a user to track usage by device within the Routers interface.

That would include these Asus Routers:



Can you post a screenshot of the GlassWire output that shows the top users for the period ?


New Poster

Re: data drain....cannot find the cause

I hope this works....first time for me.  Is this the image you wanted?  darinda



Honorary Alumnus

Re: data drain....cannot find the cause

It does:
At upper left, switch from "all" to "Apps"

Fire fox was your biggest user today followed by .... WIndows. I see a lot of usage to dropbox.

When you get the "apps" view ... firefox will be at the top of the left hand list. Click on that, then post another pic.
Assistant Professor

Re: data drain....cannot find the cause

Yea, some kind of syncing going on with dropbox. Close that for sure, may be hidden in the tray. Do you have dropbox loading at startup?