well we finally unplugged the computer and quit using it, (the one that was reading 59%) when the other 2 got down to 14% and it still had not changed. that computer has windows 10, the others, window 7. My husband is on his way to get that computer cleaned off and have 7 reinstalled on it. he hated windows 10 anyway. for some reason though the allowance never did change (on that computer) once it hit 59%. we have used so much allowance, so fast, that i am wondering now if that computer was part of the problem.