As previously stated, you don't respond to the help offered. You've created at least four posts now where you complain about data problems, yet you never respond to any of them.
Posting complaints and never responding eventually becomes redundant.
Perhaps it would help if you got your support venues straight.
Phone support starts a tier 1
The official Reps here in the Community are at the Corporate level.
You have never replied to a request for information or follow up to a Community Hughes Employee.
6 hours ago Amanda requested that you post a case number from one of your phone support efforts so that she can locate your account and its details.
6 hours later you post again in the Community without responding to a Corporate level support effort.
Four posts and no responses until this. This is a corporate level avenue for help. When you post a complaint in here and a corporate rep responds, but you never respond back, that's not responding. Phone tech support is a different method, and we aren't referring to phone tech support. We are referring to this, on here.
Again, zero responses, except you saying that you responded.
It would also behoove you to respond with the case numbers or the serial number as requested by AMANDA below, who is a CORPORATE REP.
Start your own post. The Official Reps, WHO ARE AT THE CORPORATE LEVEL, will reply to you. Spamming everywhere isn't helping and is just annoying.
START YOUR OWN POST.