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download speed

New Poster

download speed

very slow speeds  any ideas

Distinguished Professor IV

Re: download speed



To get help with speed issues, please run some speed tests using the protocol listed here.  Please be sure to read the instructions thoroughly before running the tests, then run the them as instructed.  


Your results can then be viewed by your My Results page URL...


The reps will be the ones to help you with speed issues, but they will first need some of the aforementioned speed tests to be run in order to do so.  They're on M-F from approximately 9AM to 6PM EST, and they usually respond within a working day.

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