once again, it's a new month and my allowance has reset, but my download speeds seem like they are still in FAP mode. I know that you are going to check and tell me that I am not in FAP and that I have plenty of data remaining, I'm just stating what it seems like. I have run speed tests from testmy.net. Posted below. :::.. Internet Speed Test Result Details ..::: Download Connection Speed:: 189 Kbps or 0.2 Mbps Download Speed Test Size:: 7.7 MB or 7872 kB or 8060928 bytes Download Binary File Transfer Speed:: 24 kB/s Upload Connection Speed:: 481 Kbps or 0.5 Mbps Upload Speed Test Size:: 256 kB or 262144 bytes Upload Binary File Transfer Speed:: 60 kB/s Timed:: Download: 341.493 seconds | Upload: 4.362 seconds Tested At:: http://TestMy.net Test Time:: 2015-07-28 19:58:17 Local Time Client Location:: US http://testmy.net/country/us Target:: Dallas, TX US http://dallas.testmy.net Validation:: http://testmy.net/db/WK5cQlLR.LJyBWtOF TiP Measurement Summary (Download):: Min 0.07 Mbps | Middle Avg 0.2 Mbps | Max 0.25 Mbps | 21% Variance TiP Data Points:: 0.19 Mbps, 0.21 Mbps, 0.21 Mbps, 0.25 Mbps, 0.25 Mbps, 0.21 Mbps, 0.19 Mbps, 0.19 Mbps, 0.2 Mbps, 0.19 Mbps, 0.19 Mbps, 0.19 Mbps, 0.19 Mbps, 0.2 Mbps, 0.19 Mbps, 0.18 Mbps, 0.21 Mbps, 0.18 Mbps, 0.07 Mbps Client Stats:: http://testmy.net/compID/169224875675 User Agent:: Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/43.0.2357.134 Safari/537.36 [!]
Thank you for posting these results for us. There was work done on your site from your previous escalation, did you see any improvements from this? I checked the weather at your gateway and your site location. Your gateway had storms on the 27th, and at your location yesterday I see there were some thunderstorms as well. There were no reported outages, however I do see some calls made into our call centers from others in your area as well. It should clear up soon. In the mean time so that we have some more recent results from our official speed tests, can you run a few throughout the day?
FYI, when running speed tests from testmy.net, try using 12mb as the test size. It is the best size to use to accurately test your satellite DL and UL speeds. I look forward to hearing back from you soon.