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freezes up

New Member

freezes up

downloading stops and then start again even on clear sunny days. is it the signal, router, or my lap top.. .. ..
2 REPLIES 2
Moderator

Re: freezes up

Hi Charles,

Hard to say, but we can run diagnostics on your HughesNet equipment to see if there are any issues. Do you have a recent case number or the serial number from your modem? This will help us locate your account and get started on that.

Thanks,
Amanda
Alum

Re: freezes up

Hi Charles,

Are you still experiencing a slow down or interruption of service? Please provide us a serial or case number so we can continue to assist. 

Thank you,
Chris