Hi,
As a courtesy, I've dispatched a technician to do a complete review of your site due to the concerns you've been encountering. Your dispatch is currently scheduled for Friday morning, May 27, 2016 between 8:00 and 11:00. Call us at 866.347.3292 and reference case #54207002 if you need to reschedule. Please let us know how the site visit goes.
Thanks,
Liz
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