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i need to talk or chat with someone

New Member

i need to talk or chat with someone

i am having a problem with being able to talk to someone from hughes net all i get is a fn machine each time i end up wit another coin. my internet speed is only 0.14 . please send me to someone who can help me. Ron

Re: i need to talk or chat with someone

Hello Ron,

Thanks for posting and welcome to the community! I'm sorry to hear this. However you've found the right place to get help. First, do you know how to get to the SCC on the modem? You can do so by entering into a browser. Once the page loads you should see a preview of your system status. Please take a screenshot of it and post. Or just explain what you see. 

Mainly, is everything green? You should see two bars for anytime data and bonus. Is there anytime date left? Also, what are you using to run your speed tests? Looking forward to your reply.