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iPhone 6 won't receive emails

New Member

iPhone 6 won't receive emails

My iPhone 6 running OS 9.2.1 won't receive my emails. It sends emails and I can send and receive on my MAC laptop and my wife's iPad. When I try to receive email on my iPhone I get this very time.
5 REPLIES 5
Moderator

Re: iPhone 6 won't receive emails

Hi Al

First a few things to check:

Can you browse the internet via your phone?
Can you send mail out on the phone?
Have you double checked your phones email settings including outgoing & iincoming ports match your other devices? 
Have you double checked the username and password being used on the phone?

Thanks
Amanda
New Member

Re: iPhone 6 won't receive emails

I CAN send emails with the phone. I have checked the settings and they are all correct or the same as other devices.
Assistant Professor

Re: iPhone 6 won't receive emails

Maybe time to check with Apple since it is just the iPhone? Maybe they updated something that is causing it. Did it ever work?
New Member

Re: iPhone 6 won't receive emails

Disregard Amanda. The Server Port was different. I don't know why. I've never changed it. Incoming mail is working now.
Moderator

Re: iPhone 6 won't receive emails

Very cool! Wonder what happened? Glad you got it working again Smiley Happy

Amanda