We appreciate all the feedback and troubleshooting that has been provided to help us thus far. Our engineers this past Sunday, completed tweaks to all Gateways in regards to software updates using the app stores. Most of you should be seeing improvements. Normal slow downs due to peak hours or system load are still expected. However if you continue to see a significant slow down or intermittent connection issue arise, please let us know so we can continue updating our engineers with feedback.
This announcement thread will be the go to place for any customers still experiencing unusual slowdowns. So, to reduce the influx of potential posts, and create a better way to track continued concerns. We are politely asking, that you refrain from posting every single update as it arrives. Take note of important info as you go, and post if you feel performance is still not improved based upon the pattern you see. Makes it easier to escalate further details to engineering, who we've decided to send updates to twice a week. If you are generally seeing improvements, positive feedback is always welcomed too :-).
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