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incomplete internet?

MarkJFine
Professor

Re: incomplete internet?

Email issue may be something unrelated. The streaming issue was caused by a corrupted DNS cache entry that propagated across your LAN. In general, if something isn't working correctly, try to immediately reboot the modem before it propagates across the network and is picked up by peripheral devices. If it still doesn't work, if can be rectified by doing the procedure @maratsade provided, which also clears the bad entry on those peripheral devices.


* Disclaimer: I am a HughesNet customer and not a HughesNet employee. All of my comments are my own and do not necessarily represent HughesNet in any way.
hooterville
Junior

Re: incomplete internet?

Hi Maratsade,

 

     I've tried sending from my computer and from my phone using the mail app broth from home with hughesnet wifi, without hughesnet internet and just cellphone data and I also tried at the store today with the store's internet.  When ever I try to send an email from my computer it says message not delivered.  when I try sending from my phone is says the connection to the server failed.

 

Mary S.

hooterville
Junior

Re: incomplete internet?

Hello Maratsade,

 

    I experimented and tried sending an email to someone different.  It seems that email that I am trying to send to an att.net account is what is not working.  How can that be fixed?

 

Mary S.

maratsade
Distinguished Professor IV

Re: incomplete internet?

That's peculiar. What message are you getting when you try emailing the att.net account?

 


@hooterville wrote:

Hello Maratsade,

 

    I experimented and tried sending an email to someone different.  It seems that email that I am trying to send to an att.net account is what is not working.  How can that be fixed?

 

Mary S.


 

hooterville
Junior

Re: incomplete internet?

When ever I tried to send an email from my computer it says message not delivered.  when I try sending from my phone is says the connection to the server failed.

A short while ago I tried replying to a group email that the att.net email was a part of. That time the email went through. Maybe it was just something that had to do with the original email that wouldn't work. It's strange, but is working now. 
Thanks for your help.

Mary S.

maratsade
Distinguished Professor IV

Re: incomplete internet?

I'm glad it's working now, Mary, Smiley Happy