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less than 1mbps for 129 a month. how sad

colwell
New Poster

less than 1mbps for 129 a month. how sad

i just got service yesterday and can not even getover 1mbps for 129 a month. thats sad.

2 REPLIES 2
maratsade
Distinguished Professor IV

Re: less than 1mbps for 129 a month. how sad

The techs can look into what's going on, as you're supposed to get more speed than that.  To get the process started, you will need to follow the required troubleshooting procedure detailed here: https://community.hughesnet.com/t5/Tech-Support/Think-you-have-slow-speeds/m-p/110034#M74607

 

For more information on running these tests, check this page: https://support.hughesnet.com/en/faq/internet/how-check-your-speed-performance

Liz
Moderator
Moderator

Re: less than 1mbps for 129 a month. how sad

Good morning colwell,

 

We're closing this thread since we never got a reply from you. If you still have concerns, please start a new thread and include a detailed explanation so we can more effectively help you.

 

Thanks,

Liz

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

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