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my.hughesnet.com/accounts PAGE is not functioning correctly as of 7-17-2017. Needs a code tweak

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Senior

Re: my.hughesnet.com/accounts PAGE is not functioning correctly as of 7-17-2017. Needs a code tweak

Not completely dead. I DID get my HughesNet Voice account activated in spite of the mess, and I'm enjoying the crystal clear sound of the phone following the half second delay.

@GabeU

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Distinguished Professor IV

Re: my.hughesnet.com/accounts PAGE is not functioning correctly as of 7-17-2017. Needs a code tweak


@kitnbob wrote:

Not completely dead. I DID get my HughesNet Voice account activated in spite of the mess, and I'm enjoying the crystal clear sound of the phone following the half second delay.

@GabeU


Sorry, but that had me rolling.  I mean, I know it's not funny, and I'm sure the delay is annoying as can be, but that just hit me comically.  Smiley Tongue


Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro
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Moderator
Moderator

Re: my.hughesnet.com/accounts PAGE is not functioning correctly as of 7-17-2017. Needs a code tweak

Good morning kitnbob,

 

Welcome to the community and thank you for posting and providing these details. I will send this up to our devs. I initially pulled the community up and got this message:

Capture.PNG

 

If this is accurate, I will suggest that the yellow alert banner be displayed on all pages of the Support Center.

 

 

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

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Advanced Tutor

Re: my.hughesnet.com/accounts PAGE is not functioning correctly as of 7-17-2017. Needs a code tweak

My HughesNet account page and everything relating to Hughesnet in general was not functioning for about an hour or so this morning.

I suspect it was a 'network' glitch of some sort as everything is now back up and running fine.

 

I only noticed it earlier because my email client was unable to send or receive any emails from my hughesnet account. When I tried to log into my online hughesnet account, the page would not load or open, nor would any other hughesnet related pages/content.

 

I rebooted my modem, and a few minutes after doing so, all hughesnet related websites came back online.