'new' 6.5.2 HughesNet Status Meter isn't working in Win10.

[bwbalint]

'new' 6.5.2 HughesNet Status Meter isn't working in Win10. The old one worked fine. Now with the new, I see the major headings, but no detailed information. the entire box is just blank. When I click on the major headings, 'loading' appears, then stops, but NO information is seen. Blank. There is no way to buy more tokens, as nothing shows up. I have reinstalled this twice, with the same results. Thanks for the help.

[ryocum]

The newest status meter shows a blank page on my Windows 7 desktop, just like the screenshot foxbrook shows above. I tried changing the screen resolution, but it made no difference. I would not consider that a solution anyway. At any rate, I have to log onto the hughesnet website in order to view the status meter. There must be something hughesnet can do to fix it.

[ryocum]

I can't do that, as when I open the status meter, it shows a blank page, so I can't even go into settings to change it.

[Liz]

Hi ryocum,

piddledink is referring to the compatibility settings via Windows, try this:

http://www.howtogeek.com/howto/10436/using-program-compatibility-mode-in-windows-7/

-Liz

[Liz]

Hi folks,

While some helpful community members offered some workarounds for this blank screen issue, I found that our developers have fixed this in an upcoming update for the Status Meter. I don't have an ETA yet on when it will be released, but it's coming!

Thank you again for all your feedback!

-Liz

[mmthomas54]

Yes, I checked the thread before adding my bit.  Neither of the "solutions" made any difference.  I changed the resolution, and I tried different compatibility settings.

I didn't respond before now because I honestly believed that I won't get any help anyway, so I didn't look.

[mmthomas54]

Since I seem to have your attention now, you might want to know that in the past day or two my browsing was interrupted by Hughesnet wanting me to complete a survey of your service.  Is it wise to annoy someone through an interruption to ask what he thinks of you?