I WAS NOT told this. I was told I would have no trouble streaming. It's just my husband and I and we don't stream often. I do watch Big Brother live feeds and I get 30 seconds of watching and 15+ seconds of buffering. I'm sick of it. I want out of my contract. I was mislead.
Instead of spamming in multiple threads, wouldn't starting your own topic in the tech support section to address your issue(s) be the smart thing to do?
I can relate to this. I moved into a new development underground lines for homes hadn't been trenched yet. I had no choice but to go with Hughes Net and I specifically asked is this like Wild Blue where you get so much data to use a month and then you continually buy more if you run out? No, no, no.. nothing like that. Stupid me. I didn't know a thing about satellite internet to know I was being flat out lied to. I was told I could use my Kindle to watch Netflix, movies, etc. and I'd still have enough to stay on the internet or facebook all day long. Cripes, I log on to read email and scan facebook a couple times a day and I don't even do Netflix or movies anymore and I'm going to need to up to the highest level just to do that. What a ripoff to people who have no choice but to use satellite internet. I will glady pay the 400.00 cancellation fee once another service is in this area because it's going to cost me that much in just a couple of months anyway. Very disappointed in this company and the way service was sold to me.
>> I didn't know a thing about satellite internet to know I was being flat out lied to.
You didn't do any research regarding satellite internet before subscribing to the service? There are limitations to satellite internet, but the new Gen 5 is pretty good for streaming. You can of course pay the cancellation fee, or you can try letting the community troubleshoot your issues with you to improve your service. Sometimes tweaks are needed. If you're interested in the latter, often it's helpful to post your own thread in the Tech Support area, so it's more visible to the community and the mods.
Closing this two year old thread that's since been addressed and hijacked way too many times. If you have a concern, please start your own topic in the appropriate board to receive help if you're ready to work with the community.