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new modem HT2000w

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DEBPOSTON
Junior

new modem HT2000w

I received the modem but I did not have success setting it up. I followed the instructions and went to the hughes net browser page and went to install but it never would setup the modem up. it stayed on the pointing page for over 4 hours. Right now I put my old modem back on. (it is still not working) Can you please help me with this problem.  Thank you so

2 ACCEPTED SOLUTIONS

Happy to hear that you're back up and running! 

I've credited the account from 2/25

 

Thank you,

 

Jay

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Jay, thank you again.

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