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new modem HT2000w

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Sophomore

Re: new modem HT2000w

Thank you so much Jay.

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Moderator
Moderator

Re: new modem HT2000w

Please let us know if you encounter any other issues.

 

-Jay

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Sophomore

Re: new modem HT2000w

Jay,  I have my internet back.  The repairman came today and fixed it!  Yay.  You asked me to let you know how long my internet has been out. It has been out since 

February 25, 2020.  I want to thank you for all your help. 

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Moderator
Moderator

Re: new modem HT2000w

Happy to hear that you're back up and running! 

I've credited the account from 2/25

 

Thank you,

 

Jay

View solution in original post

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Sophomore

Re: new modem HT2000w

Jay, thank you again.

View solution in original post

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Spectator

Re: new modem HT2000w

Hi,  My modem is 8+ years old.  Would a newer modem improve the speed?

Thanks

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Distinguished Professor II

Re: new modem HT2000w

You're posting to an old thread -- you should start your own thread by going to the main Tech Support page and clicking on "Start a topic."  You can then copy/paste your question there and get a response. 

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Spectator

Re: new modem HT2000w

Thanks