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purchase your own router/modem

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purchase your own router/modem

Has anyone purchse there own modem/router instead of using hughes net, I have been a customer for less than a month and my internet is down already 3 times. 

Distinguished Professor IV

Re: purchase your own router/modem



You have to use the HT2000W modem for HughesNet's service.  There's no way around that.  You can, however, use a 3rd party router with HughesNet if you'd rather not use the HT2000W's built in WiFi.  


Is your service currently down?  If so, try going to!/home/status, preferably with a LAN cable connected device, and let us know what the State Code is near the top of the page.  Both the number and description.

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