That, as a new customer, you are not getting the data resets is unfortunate, and I hope they fix this issue for you.
But, with that said, threatening to cancel because of an issue with something that is courtesy, not a requirement, nor included in the agreement, is pretty bold. Again, I hope that they fix this issue for you, but I'm relatively sure that if you decide to cancel because you aren't getting the 20 days of resets, the ETF will most definitely apply.
I still don't have data.
"20 days of relaxed bandwidth." Lol So far I've had Zero days of relaxed bandwidth.
I'm not a difficult customer, I just expect companies to do what they say, and not use shady marketing practices.
This 2 year relationship is off to a very rocky start.
You know what? Not expecting a company to do what they say is a problem. And you are encouraging them to close sales and hype people, then not have to follow through.
I think you need to rethink corporate ethics. If you are unreliable, and I cant trust you to do what you say, then why should I expect my service to be any different?
You don't make any sense sir. That's not how I was raised.
I started to address your relaxed bandwidth concerns in your thread here, please check it out.