Re: slow speed. data is disappearing even when com... - HughesNet Community

kieferr111 · ‎10-09-2016

I have resolved to using this service only for browsing because the data is being drained so quickly. Now I can't even get through a month when I only use it for essential internet use such as bill paying and shopping. Also cannot access the usage meter to see where I am.The sales rep painted a very different picture than what I am receiving. I also have not received the $50 credit that was promised when I signed on. I don't think I could be less satisfied. I had some conversations here a month or two ago and can't access them.

BirdDog · ‎10-09-2016

kieferr111, you should see a meter here: http://192.168.0.1/
If you can't load that page then you may have a local network problem. Are you using a wireless router?

Gwalk900 · ‎10-10-2016

https://community.myhughesnet.com/hug...
https://community.myhughesnet.com/hug...

The topic links are posted above.
You never responded to them.

Amanda · ‎10-10-2016

Hello kieferr111,

We've offered a couple of times before to assist you in regards to your data concerns. Were you able to do anything we recommended in the links posted by Gwalk900?

Thanks
Amanda

slow speed. data is disappearing even when computer and other devices are off. Can't access use meter.

slow speed. data is disappearing even when computer and other devices are off. Can't access use meter.

Re: slow speed. data is disappearing even when computer and other devices are off. Can't access use meter.

Re: slow speed. data is disappearing even when computer and other devices are off. Can't access use meter.

Re: slow speed. data is disappearing even when computer and other devices are off. Can't access use meter.