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slow speed. data is disappearing even when computer and other devices are off. Can't access use meter.

New Member

slow speed. data is disappearing even when computer and other devices are off. Can't access use meter.

I have resolved to using this service only for browsing because the data is being drained so quickly. Now I can't even get through a month when I only use it for essential internet use such as bill paying and shopping. Also cannot access the usage meter to see where I am.The sales rep painted a very different picture than what I am receiving. I also have not received the $50 credit that was promised when I signed on. I don't think I could be less satisfied. I had some conversations here a month or two ago and can't access them. 
3 REPLIES 3
Assistant Professor

Re: slow speed. data is disappearing even when computer and other devices are off. Can't access use meter.

kieferr111, you should see a meter here: http://192.168.0.1/
If you can't load that page then you may have a local network problem. Are you using a wireless router?
Honorary Alumnus

Re: slow speed. data is disappearing even when computer and other devices are off. Can't access use meter.

https://community.myhughesnet.com/hug...
https://community.myhughesnet.com/hug...

The topic links are posted above.
You never responded to them.
Highlighted
Moderator

Re: slow speed. data is disappearing even when computer and other devices are off. Can't access use meter.

Hello kieferr111,

We've offered a couple of times before to assist you in regards to your data concerns. Were you able to do anything we recommended in the links posted by Gwalk900?

Thanks
Amanda