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slow speed

maratsade
Distinguished Professor IV

Re: slow speed

Looks like the HughesNet reps may have to intervene and check your system from their side. Might be an issue related to your beam or gateway.  

 


@john12 wrote:
 0.0.0 -- Fully operational

 

Liz
Moderator
Moderator

Re: slow speed

Good morning John,

 

Thanks for posting. I investigated further into this and it appears there was some degradation Tuesday at your gateway in Salt Lake City. This should be mostly resolved now, but please keep an eye on performance throughout next week and let me know if you see improvement.

 

-Liz

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

Slow performance? Click me!

john12
Junior

Re: slow speed

Got a new modem on the way,Fingers crossed

Liz
Moderator
Moderator

Re: slow speed

Nice, hope you like your new modem.

 

-Liz

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

Slow performance? Click me!

john12
Junior

Re: slow speed

new modem,Problem solved,Moden done the trick.Happy camper now

View solution in original post

Liz
Moderator
Moderator

Re: slow speed

Awesome, John! Have a great weekend.

 

-Liz

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

Slow performance? Click me!