OK, so on Netflix, what's the playback quality? We recommend setting it to Auto, so for your reference, here's how to get to those settings in Netflix.
If not, please let me know which device you normally use to stream Netflix. If it's a device that can be connected to the HughesNet modem via ethernet cable, please try isolating that for troubleshooting purposes and let me know if you see a difference.
To isolate the device, use an ethernet cable to connect it to the HughesNet modem.
Then disable the wifi on the modem via your System Control Center (SCC):
Below the HughesNet logo, you'll see a menu
Click on Wi-Fi settings in the menu
Log in (default username and password are "admin" all lowercase)
From here you should have access to your Wi-Fi settings.
Uncheck "SSID Enable" under each tab for the 2.4 GHz, 5 GHz, 2.4 Guest, and 5 Guest networks.
For an illustrated guide to getting to these wifi settings, you can also use this guide starting on page 4.
Once wifi is disabled, and your streaming device is directly connected to the HughesNet modem via ethernet cable, test streaming on Netflix and let me know how that goes.
Your cooperation, patience, and understanding are much appreciated.
Thanks, instead of running speed tests, please just try streaming and judge the streaming performance. Are you abe to stream successfully with minimal interruption?
A terrestrial provider might be a good choice for you. Good luck!
Thats what I was afraid of, I'll have to drop HN after my contract expires. Go back the only other provider for the mobile home park I live at, is mediocre but its better than this. Thanks for your attention
Ditto where I live, so I'm very thankful for HN, as it allows me to live in the type of area I want to live in, with access that, even though not perfect, works for me.
No cable infrastructure in this neighborhood sadly