speed Latency and loss

[GabeU]

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@dar00 wrote:

Yes. Apparently the word for civil legal action is banned.  Also the initials for an agency concerned with trade.  Makes the whole situation even more suspicious.   

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To allay your suspicion, this site is designed as a place for subscribers to get help for issues they're experiencing, to answer questions they may have about the service or things connected to it and to get advice.  It's not a site to complain about legal matters or threaten the company with legal action.  Nor is it a site to encourage others to do the same.  Certain words, terms and abbreviations are blocked from publication on this site to prevent just that.  

It's simply keeping the Community on track for purposes of which it was designed and keeping the rest out.  This even applies to the General Section, which wasn't designed for those other purposes, but which was added at our request as a place for non HughesNet discussion, though the rules of the Community, including the automatic ones, still apply to it.

[maratsade]

Additionally, binding arbitration is the legal procedure to be used in settling grievances with the company. The procedure is explained in the subscriber agreement. 

[dar00]

Whatever.  Who do I call to get my system replaced?  I still can't use the service for anything other than getting my emails and browsing.  No streaming, downloads take forever and my data usage is impossibly high.  After 4 months this is getting highly frustrating and talking to tech support makes me want to scream.

[maratsade]

866-347-3292

dar00 wrote:

Whatever.  Who do I call to get my system replaced?  I still can't use the service for anything other than getting my emails and browsing.  No streaming, downloads take forever and my data usage is impossibly high.  After 4 months this is getting highly frustrating and talking to tech support makes me want to scream.

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[Bshepperson]

Arbitration committee, going through this now, look in the legal, for the arbitration committee phone number

[Bshepperson]

Of course, keeping it UNDER the table

[Bshepperson]

And this is why I'm trying to PROVIDE HELP, because nobody else will

[Bshepperson]

Who present in this circle knows the difference between an INTERNET CONNECTION, and a WIRELESS CONNECTION ?

[Bshepperson]

Hello ??

[Bshepperson]

Like talking to freakin' POTTED PLANTS !