Mark,
It will be interesting to find out why it is giving you such an erroneous result. I've never seen it do this before.
I'd like you to try something. The next time you do a download speed test at testmy.net, manually choose the 6MB test size. Just do one test with this, and see what happens. The reason I say to choose this size is because the 6MB test is a test size that doesn't automatically kick up to another size if it doesn't last seven seconds like all of the other test sizes do. I'm just curious what will happen. Hopefully what will happen is it will actually do a 6MB test and give you a real result, not giving some ridiculously high result saying that it used the 200MB test.
Again, just try one test with the 6MB size. No more than one test.
Mark,
I'm at a complete loss as to why it's doing this. Something is definitely VERY wrong. When you do a test, and it gives you this type of result, does your data usage, whether through the status meter, the Hughesnet support center, or Glasswire, show that you actually used at least 200MB of data?
There was a day, shortly after upgrading to Gen4 in Feb, when I did some tests and they were coming up with greatly exaggerated results. I don't remember what the speeds supposedly were, but they were above 100MB. I knew that they were incorrect results, so I deleted them from my test results stats. I wonder if it's something similar.
A video recording of the performing of the test is a great idea.
During these periods of odd test results at testmy.net have you tried the Hughes "in house" test as a crosscheck ?
Mark,
After speaking with someone on the post you started on the tsetmy.net forums, he/she suggested deleting the results from your results page. He/she suggested it may be a caching problem.
Before you do any of the following, because it will clear all of your results that you have up to this point, you may want to save what you have now by taking a picture of it. Judging by what you've posted, you already know how to do this. You can change the last option to "Show Max" before saving the picture so you can save all that you have already done.
Let me stress that I can't guarantee that this will work in fixing the problem, so it's up to you whether you want to clear your results up to now. When they are deleted, they are gone for good. Again, it's up to you whether to try this or not.
If you want to try it, do the following...
When you go to your results page, change the last option to "Show Max", if you haven't already done so. When I changed it to "Show Max" it showed me 121 results.
Then tick the open box to the left of the red X, which should fill all of the boxes with a check mark.
Then click on the red X...
This should clear out ALL of your results. You can then try a test again, using the 12MB manual test size, and see if it gives you a correct result instead of a skewed one like you had been getting.
Again, I can't guarantee that this will work, as it's only a suggestion. One thing is for sure, though, and that is that you aren't actually getting the 500MB+ speeds that the results have been showing.