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speedtest trying to share results

Moderator
Moderator

Re: speedtest trying to share results

Good morning Mark,

We'll need TestMy.net tests to establish your current performance as a baseline; just a reminder, TestMy.net is the only 3rd party speed test provider our engineers will consider.

Most important points:
-do the tests while directly connected to the HughesNet modem
-use the 5 MB test file
-space each test at least 5 minutes apart (3 tests is fine)

We'll be looking for your results here: http://testmy.net/quickstats/mark%20shaver

Please let me know if you have additional concerns.

Thanks,
Liz

Thanks,
Liz

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New Poster

Re: speedtest trying to share results

tried to set the test at 5MB up & 1MB down(manually) it is still testing at a higher setting..soooooo don't know what to tell you... that  site is  faulty...testmy.net..  
Moderator
Moderator

Re: speedtest trying to share results

Good morning Mark,

Hmm, I don't recall the reasoning behind tmn adjusting the file size, but I found a tip on their forum from the site admin. Hopefully this will lock in the file size. Use the automatic test and make sure you have these settings:



-Liz

Thanks,
Liz

Did my post answer your question? Accept as Solution to help others find it faster.--------------------------------->