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sso login loop

Liz
Moderator
Moderator

Re: sso login loop

Hi redneckmother,

 

An adjustment was made to address an error within the support center. Are you able to log in and view your information now? If that doesn't work, try creating a new account and let me know if you're able to get in with that and successfully view your account info. I'd like to know if going directly to My Account (without logging into the community first) works.

 

Your cooperation, patience, and understanding are much appreciated.

 

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

redneckmother
Freshman

Re: sso login loop

Going directly to MyAccount still loops with this account.

 

Will attempt a new account later.

 

I already have unused email address(es?) that I'd like to delete (no password available).

 

Thank you.

Liz
Moderator
Moderator

Re: sso login loop

Good morning redneckmother,

 

Thank you for checking. You can PM me the accounts you want to delete so I can set a password you can use to get in and manage/delete them.

 

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.