Gary , i really do not know But if the contract is taken by a company and they sublet it out , then in fact the company that holds the contract should show accountability, and hold responsibility of any and all of their sub-contractors actions.!!! but Gary not all have that common sense , nor the pride in their work !!!!
Well Christopher as said they are Independent Business Owners Per-Si even though they are representative of Hughes they are to many apples in the basket to find the rotten one. All Hughes can do is reprimand the original dealer and hope for results. It is subleased three to four times by the time it hits the consumer.
Both of you are right !!! still the blame has to start somewhere and let the water flow down hill right out of the culprit's pocket and if the retaining company wish to absorb all the penalties so be it , just do not think that any company starts losing monies on time after time then the repercussion shall prevail !!!
HI i'M BACK....Liz mentioned I would be sent an equipment return kit once I sent the other modem back. Did that about 3 weeks ago using hughes return lables. Have heard nothing since. Nothing listed under rma status either. so.....