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the connection lags out every 2-3 minutes PLEASE HELP!

New Member

the connection lags out every 2-3 minutes PLEASE HELP!

every 2 to 3 minutes the connection will lag out. its very frustrating when im trying to game or watch a video. please help 
4 REPLIES 4
Junior

Re: the connection lags out every 2-3 minutes PLEASE HELP!

Hi Kale,
I'm not exactly sure what you mean by "lags out" but have you tried a reboot of all your hardware?
Computer, modem and router?

DonSmiley Happy
Moderator
Moderator

Re: the connection lags out every 2-3 minutes PLEASE HELP!

Good morning Kale,

I see it's your first post here, so welcome to the community! We want to address your concerns, so please post a case number so we can pull up your account. 

Your cooperation, patience, and understanding are much appreciated.

Thanks,
Liz

Thanks,
Liz

Did my post answer your question? Accept as Solution to help others find it faster.--------------------------------->

New Member

Re: the connection lags out every 2-3 minutes PLEASE HELP!

like it will cut out for about 20 seconds or so and then come back to normal. and yea i have tried all of that. we have called hughes net and they said its fine, but it keeps doing it
Moderator
Moderator

Re: the connection lags out every 2-3 minutes PLEASE HELP!

Hi Kale,

We're closing this thread since we never got that case number from you. If you still have concerns, please start a new thread and include a detailed explanation so we can more effectively help you.

Alternately, please contact us at 866 347 3292 for live support.

Thanks,
Liz

Thanks,
Liz

Did my post answer your question? Accept as Solution to help others find it faster.--------------------------------->