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unable to update any apple products with hughesnet

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karihatch
New Member

unable to update any apple products with hughesnet

I am unable to download the app, after purchasing $450 worth of tokens. i am also not able to do software updates on ANY of my 5 apple products-iphones and ipads because of internet connectivity issues. i was told by support that there is nothing they can or will do for me
2 REPLIES 2
rsegg1
New Member

I still am having the same issues with 80% of my anytime data!!! They need to get their act together!!!!
Amanda
Moderator

Hello karihatch,

Welcome to our community! First we will definitely find the support agents who said they will not help you and pull them out today. When you say internet connectivity issues, do you mean that you cannot connect to the internet at all or the downloads are slow? Is there anything in the house besides iPads and iPhones? Have you ever been able to download the updates for these devices? Looking forward to helping you.

Thank you,
Amanda