Lets take a closer look here:
Hughes as an ISP make an amount of data available and supports the delivery of that data to the Modems LAN port.
It is, with just a couple of exceptions, the users connected devices that consume the supplied data.
The exceptions:
> A failing transmitter can inflate data usage due to a high transmission failure rate <
How to proceed: As the forum Moderator to run remotes diagnostics and to check your Modems error logs
> A failing modem that gets locked into an update/fall back loop can use data on its own <
How to proceed: Perform a Modem Isolation Test as follows
What you are doing here is:
#1: Take a screenshot of the Download Status Meter and note the exact time.
#2: At that time disconnect the Ethernet cable from the rear of the modem. Leave the Modem powered up.
#3: Wait a period of time. Overnight for example
#4: Connect the Ethernet cable to the Modem and note the exact time and immediately take another screenshot of the usage meter.
If there was meaningful data usage post the Disconnect and Reconnect screenshots as well as the associated times here in this topic so that the Mods can address your issue.
Remember to leave the Modem powered up as this will preserve the Modem logs that support your case.
In the event that there was no usage during the period of disconnect we have to conclude that the data is being used by something as yet unknown in your network.
There are those of us in the Community that can assist you in finding the culprit but first lets have the diagnostics performed as well as doing the Modem Isolation test.
Downloading upgrades to phones ate a lot of data. And yes a forth grader could probably pinpoint the device that is using the data as it is not hard to figure out. My point is, you cant run a home network stream videos etc and take care of updating other devices. Am I suppoed to go to a diner with free WiFi to do this. This system is a scam in my opionion. Should have known from my experience 5 years ago, my bad
@beevee012 wrote:Downloading upgrades to phones ate a lot of data. And yes a forth grader could probably pinpoint the device that is using the data as it is not hard to figure out. My point is, you cant run a home network stream videos etc and take care of updating other devices. Am I suppoed to go to a diner with free WiFi to do this. This system is a scam in my opionion. Should have known from my experience 5 years ago, my bad
You're supposed to budget your data. Satellite internet is not unlimited; it requires some care from the user. Perhaps you need to consider upgrading the amount of data you get, or go with another provider, if one is available.
Seems everyone is admitting to an extent that you cant use HN to do the needed things to keep a home network running. Very Limited on what you can use the Data for. so to upgrade your home computer you should take the thing to another internet site as it will zap most or alot of your internet allowance. Just cancelled today, to everyone, good luck!
Just used another .82g just typing on this forum. Unbelievable. this morning it said I used 3.79g then 4.96g and now 5.78g.
I feel your pain. I am in the same boat. I used all 20GB in 4 days and I dont know why. It's just me and my husband and we don't play games or stream videos. We have 2 computers connected, a wireless printer and our cell phones. We work most of the day but yet our data is draining so fast. I am tempted to go back to the slow Cincinnati Bell Wifi because this will cost me a fortune at this rate. This is my 2nd month as a Hughes Net customer. I am checking the usage meter daily but I have no clue where its going.
You may want to install Glasswire on your computers, to see where the data is going. It may be used on pages that run videos (such as CNN or Facebook, for example), or apps may be updating in the background, etc. Glasswire will show where the data is going.
Make sure your computers, if using Windows 10, aren't set up to be sharing updates. That can use a ton of data. Your phones can use a lot of data, especially if they are using the cloud.
Just cancelled today June 1st 2017 New month starts 6/2/2017. paying the $370 disconnect fee. The plan I was on 15G says you can run a network on this. stream videos etc. Nope. Just turned HN back on for the month 5/31/17 no usage for the entire month as I have not used it. Got up this AM, used 3.79G last night and after calling to disconnect another 1.2g used. To the person who suggested , they have 3 usage meters and you should check them daily! I did, one day and a third of my usage was gone. Phones upgraded yes. so I have a plan that will run a network, steam videos, but if you need to upgrade any device its going to suck your data....my point is you cant run a home network with Hughesnet. And I still have the system thru the end of today Im assuming as I still have service till mid nite