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very slow internet speeds

Freshman

very slow internet speeds

Called in several times with no solutions.  On hold times have been 45 minutes.  hour and a half phone calls checking this and that.  Was told a service tech would call and shedule a time to come out  this has been over a week now.

2 REPLIES 2
Senior

Re: very slow internet speeds

Good luck! Welcome to the "in the dark" club.

Freshman

Re: very slow internet speeds

called in again found out the last tech that said they would send a live person out to check the equipment file the complaint was complete and was resolved.  spent over 2 hours on the phone trying their unrsolvable slow internet and was told advanced tech would call in the next 3 days. this will be round 2 with a advance tech.  I am tired of going around in circles. 

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