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voice mail

alfresco
Senior

voice mail

My voice mail isn't working, people who call get a message that my voice mail is full. I went to the dashboard to delete messages and all I get is the dreaded spinning wheel.

5 REPLIES 5
maratsade
Distinguished Professor III

Re: voice mail

Does power cycling everything make any difference?

alfresco
Senior

Re: voice mail

Tried that. Still doesn't work. I think it's Big Rivers voicemail server since every thing else works, I can recieve and call people just no voicemail.

Remy
Moderator

Re: voice mail

alfresco,

 

Thank you for posting! We'd love to look into this to see what's going on here. How long has the voicemail issue been going on? 

 

Thanks,

Remy

alfresco
Senior

Re: voice mail

About a week could be more. I found out when someone emailed me rhat they couldn't leave a message, it told them my voicemail was full, I tried going to the dashboard to delete messages and the voicemail section has a spinning wheel and it won't load.

Remy
Moderator

Re: voice mail

alfresco,

 

Please send a PM to this link, so we can go a bit deeper into this and figure out what's going on. We appreciate your cooperation!

 

Thanks,

Remy