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voice service problems

jpgripp6934
New Poster

voice service problems

We have had issues with our phone since we got service in January 2021.  Constantly dropping calls and no dial tone.  We called in beginning and always had to reset it.  We stopped calling because it was the same thing each time we called.  We just constantly reset it ourselves.  We have had important calls dropped and also it fades in and out on calls.  Sometimes we get garble noise.  This is by far the worst phone service we have ever had in all the services we have gotten.  Also, the internet has several problems, too.  There obviously is no fix for these service problems since it happens all the time. Not a good business practice at all.

4 REPLIES 4
maratsade
Distinguished Professor III

Re: voice service problems

You have posted 3 times and all those have been gripes.  This is a tech support site. Do you want tech support? For complaints, please head to Facebook, Twitter, or other social media. This is not the right site for complaints. 

 

jpgripp6934
New Poster

Re: voice service problems

We have no resolution to the problem with our phone service.  Still same thing. Dropped calls, service has to be reset and static or garbled noises, fading in and out. 

maratsade
Distinguished Professor III

Re: voice service problems

Your original post to this thread didn't ask for tech support. This is a tech support site, not a product/service review site, which may explain why the problem continues.  

 

If you would like tech support, the HN reps here will gladly give it.  The problems you listed were no dial tone and dropped calls.   Would you like the reps on this site to look into this?

Remy
Moderator

Re: voice service problems

jpgripp6934,

 

It's been a while since we last heard from you, so we will close this thread. If you still have concerns, please start a new thread and include a detailed explanation so we can better assist you.

 

Thanks,

Remy