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what is Diagnostic Code:0000-0000-0000-0005? and I have extremly slow internet speed,

Honorary Alumnus

Re: what is Diagnostic Code:0000-0000-0000-0005? and I have extremly slow internet speed,

Bob, here is a point of comparison:


Assistant Professor

Re: what is Diagnostic Code:0000-0000-0000-0005? and I have extremly slow internet speed,

It's the Hughes tests that seem to be all over the place. Makes me wonder about the gateway/server he is on.
Moderator
Moderator

Re: what is Diagnostic Code:0000-0000-0000-0005? and I have extremly slow internet speed,

Hi Bob,

These are great, thank you. We've sent them to the folks in charge of the HughesNet speed test for their input. In the meantime, we'll use the testmy.net speed test to gauge your system performance. We'll post back once we have any updates. Thank you again for your patience and cooperation.

-Liz
Please create a new thread in the community if you have a question or need help. Unsolicited Private Messages may not get replies.
Honorary Alumnus

Re: what is Diagnostic Code:0000-0000-0000-0005? and I have extremly slow internet speed,

Which is basically the direction we all have been heading for ..... but the Hughes protocols demand that all else is proven not to be at fault first.

Grass is green

Sky is blue

Its always on the users end.

 

New Member

Re: what is Diagnostic Code:0000-0000-0000-0005? and I have extremly slow internet speed,

thank you,, here is the 4pm reads.......  something is not right!!


and I've had 26degs and clear sky's all day!!
New Member

Re: what is Diagnostic Code:0000-0000-0000-0005? and I have extremly slow internet speed,

almost 5pm..........


I guess we aren't the only ones that feel i have a problem!!!!!!  lol
Moderator
Moderator

Re: what is Diagnostic Code:0000-0000-0000-0005? and I have extremly slow internet speed,

Hi Bob,

Regarding those abnormally high HughesNet speed test results, we have an engineer taking a look at your terminal. Once we get any news, we'll post back.

Thanks,
Liz
Please create a new thread in the community if you have a question or need help. Unsolicited Private Messages may not get replies.
New Member

Re: what is Diagnostic Code:0000-0000-0000-0005? and I have extremly slow internet speed,

I've got testmy.net speed test doing auto test every 15 min for 4 hrs
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New Member

Re: what is Diagnostic Code:0000-0000-0000-0005? and I have extremly slow internet speed,

Ohhhhh! Look how adorable both of these puppies are! Soooo cute!!!!
Honorary Alumnus

Re: what is Diagnostic Code:0000-0000-0000-0005? and I have extremly slow internet speed,

Bob,

At that frequency of testing, watch your data consumption.

My guess would be that once per hour would be plenty. Once every tow hours even would be well beyond the 5 tests (for average) 3 times daily as means to quantify an "issue" versus a "prime time" problem.

That's a lot of data going down the drain Bob.