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I may get in trouble for this but..........

Professor

Re: I may get in trouble for this but..........

" It sounds like they want everyone to eventually have to sign in using their HN credentials"
I get the impression they also want everyone who posts here to be a HN customer, which may work to cut down on trolling.
Tutor

Re: I may get in trouble for this but..........

Amanda, it's a little different today. This is where I wound up after starting from the Hughes myAccount page in IE and then logging in to the COMMUNITY page with the Hughes email address you refer to. No idea which account ID will show as posting this but the screenshot is from the main page of the community. This is the first time I've ever been "gred" after logging in anywhere with my Hughes email ID

Tutor

Re: I may get in trouble for this but..........

Ok, something's fixed but it still needs some work. I'm not greg at DSS747.

The difference prior to today was when logging in with Hughes email and password, my info popup would say Hello Gateswood and show my real SAN. Of course, I would also post as gateswood-ranch, as seen above
Tutor

Re: I may get in trouble for this but..........

I still can't get to the community from the Hughes myAccount page using Chrome. When I use the COMMUNITY link it takes me to the community main page but I am not logged in . Using the Sign In link takes me around in circles but never to the skylogin page.

Chrome step 1



Chrome step 2 through step infinite


Not that it matters. I don't customarily use Chrome for anything Hughes except keep a modem tab open.
Tutor

Re: I may get in trouble for this but..........

Are you using your HughesNet email address (the one with the dash in it) to log into the Support Center? If you get a login page after following those exact steps above, please send a screenshot that captures the login screen and address bar to communitysupport@hughes.com
Miss Amanda, I just sent the email to your attention. It has screenshots of the entire progression needed to get from my Hughes account page to the community.
Moderator

Re: I may get in trouble for this but..........

Hey GW

Thanks!! This is exactly what we are seeing on one of our accounts too. Good to know it is the same process. We've knocked one thing out - getting the login part working.. Now to send Greg and Barbara home.
Assistant Professor

Re: I may get in trouble for this but..........

I'm still Barbara in case anyone is wondering.  : )
Moderator

Re: I may get in trouble for this but..........

Thanks for the update Barb Smiley Happy


edit: Shall we now call you "BarbDog"?
Assistant Professor

Re: I may get in trouble for this but..........

Ha, ha, berry funny.
Tutor

Re: I may get in trouble for this but..........

I think Greg still wants to take Barbara for a ride in his DSS747. It's not a Boing but what the hey? Also not Air Force 1 so we'll just call it Hughes Net 1 :-)