Hi my modem is 6 years old and it was reused when I moved and it still worked fine except for this past year where to download speeds suddenly became very slow, I'm on the 15 GB plan but I don't have...
Hello and Happy New Year to all! We have the Fusion 100 GB plan. Recently, the 2 middle lights on the Multipath Device start to flash quickly. This happens maybe every 10 or 15 minutes. The ...
I was going to post this in other topics, but in looking at the dates of the posts, it appears there is not the place to get any answers. Where can I get info ? none of the reps can answer my questio...
I am unable to implement DMZ on ipv4 and/or ipv6. This is an HT3000 router. All the checkboxes have been checked ( or unchecked ) as required. I can ping on the ipv6 address, but nothing els...
Today I started a chat with a rep. About the new jupiter 3. I was quoted a price of 79.99 per month for 100gb. I have that now with gen 5 that I signed a new contract a few moths back. I was also quo...
Your agent tricked me into signing up for the next service level on my complaint call for slow service. That's a new topic for later. But part of what he stated was that I'd get a $100 promotional cr...
i tried to cancel repair service and it just changed it from express repair to basic repair and is now charging me for that. please cancel all repair service as i cannot get that service as I do not...
Hello, Last Sunday, something seemed to happen to my internet service. Now, I've had this service for years, and I'm regularly in FAP. I understand it slows down; it is usable for me, and I happil...