I am trying to check my usage and possibly purchase tokens, if needed, but this error message is displayed inside the usage area on the app. How do I fix this?
I have not got the bill for this month. I pay by check and billing summary shows it will be due on the 3/22/2024. I am just wondering why I have not gotten it in the mail? Also I sent remy a reply to...
First time using dish to get internet. Modem switches on and off. Was told I would have to pay $150 to have tech return. Not happy. Done all I can to fix problem. Waiting to post when bac...
It would seem to me the billing, data cycles should coincide. My billing cycle resets in 26 days, my data cycle in 21 days . Since both started on the same day (a new account) . What am I missing ?&n...
I’ve tried logging in to my Hughesnet router (HT3000W) with the default password of “admin”. The router says the password is incorrect. Is the admin p/w different for the HT3000w? D...
I had Gen 6 installed on 1.13.24 . It has been great, with speeds at or above 12mps until 2.4.24 , we did have rain, this didn't affect the speeds before. On 2.4.24 later in the day, we had winds, so...
Hi. I was so excited to get realigned to the Jupiter 3. Not only do I have faster speeds but the Elite plan is substantially cheaper than the 200GB plan on the old satellite. Yes, there was an initia...
I'm on autopay and Hughesnet scooped my card for two payments in February. When I called in regard to this I was informed that I could either get repayment in 7 days or a credit for next month. Consi...
...ike a flat, white plate that worked with the old modem. However, apparently it will not work with the new 3000 modem. Is this true? Do we have to buy a new extender like the Hughes mesh one offered o...