I am experiencing intermittent loss of connection for the past few months (the dreaded "No internet" message). All the HT2000W lights are on. Rebooting the modem can resolve the issue for...
We download netflix videos during our bonus period. In the past, I could download 4 to 6 videos from 5 am to 8 am. Now, I can barely download 1, 45 minute video from 6:30 to 8:00 AM. &nb...
We've just installed a backup generator that offers remote access to the manufacturer and vendor, and us as well. But it can't make an internet connection. I was told to use specific IP a...
I forgot what my new password was for administration and did the reboot sequence. It worked, set me back to “admin”. I no longer have 4 catagories in the Wi-Fi settings. Have Home, ...
Referring to the Cannot connect to ‘Upgraded to Gen5 and speeds are still extremely slow at times’ topic, now that I am able to connect to the ‘Upgraded to Gen5 and speeds are still extremely slow at...
I am looking for the address as to where I return equipment too. In case, i do not receive a box. I am Leary that i won’t receive on and want to be on top of getting this equipment return...
Fed up with Hughesnet, spoke with 2 reps via chat and spoke with someone on the phone. We're on autopay, and have had every payment drafted out of our checking account. They did not take June's payme...
Our Internet is completely down and has been since yesterday morning. I have tried to shut everything down and let it sit a few hours and then reboot. No luck. Not sure if it’s an outage or jus...
I can't reply to a post because I supposedly didn't click on the email verification link I was sent at some time in the dark, distant past. What's up with this?