On 12/05/22 I noticed my tokens were 2 MG not 63 MG. I called tech support and was told that she couldn't see where I had 63MG of tokens. After going back and forth for awhile she finally...
I just switched to the new Fusion from HughesNet. I am having the same issue. I had HughesNet before and it worked fine. Once I added the new equipment for the Fusion update Snapchat quit working. I ...
Moderators: On Nov. 2, 2022, my 75 GB plan data and 50 GB bonus zone data were replenished. However, my 682 GB of data tokens were not rolled over, resulting in a 0 GB balance. From Nov. 2nd - Nov. ...
Hi mods, My system is showing I have 0 GB in data tokens (I also checked the account online and the app -- all show 0). This is incorrect; I should have over 200GB. Could you please restore my token...
I am about fed up with this internet first four months was great! Then came the issues being down more than it was up they sent a new router worked great another month now same ole stuff I’m fixing t...
I haven’t been able to retrieve my voicemails. I have them sent to my email and they wont play, I tried going to the portal and they just have a spinning wheel so I can’t retrieve them there either.
I am needing the modem moved...... When I initially signed up in 2020, I did it online at hughesnet.com and a LOCAL installer came out and did the installation... The installer DID NOT say anything a...
Hi, I am having a problem with extremely slow Internet, your website says that emails will be replied to within 24 hours but I have not received a single reply to any email that I have sent the compa...
so I unplugged the ht2000w router and because the internet wasn’t working. It was working fine last night but when I plugged it in, the transmit will flash constantly and then stay solid white for a ...