I have tried multiple times to go to the rebate website that customer support sent me too. It doesn't help there is no option to fill out a form online or to print one and mail it in. The 100 dollar ...
I have not had Internet access since roughly 10:30 PM Eastern on May 15th. Only the top and bottom lights are lit on my HT1100 modem, and the 192.168.0.1 page gives a system state code of 3.1.1. The ...
Im a new customer since 3/06/2023 and Ive been trying to set up/get a hughesnet email and Ive followed the instructions for doing so BUT its not giving me the option as descibed in the instru.I...
Hello, We have been with Direcway/Hughes since 2007. We were on Gen 4, with a 50 GB plan. Yesterday, (04/06) we discussed upgrading to Gen 5, eventually maybe even Fusion with a Hughes Rep. She was ...
Hello, I had a topic answered by Mod Remy two weeks stating that she was mailing me a new modem free of charges after mine fell off of the kitchen counter and broke. I have not received anyt...
After 15 years, I will be leaving HughesNet at the end of April. I want to say THANK YOU to Liz who has been relentless in resolving issues with the various HN systems I've had over those years...
My router/modem fell off of our kitchen counter and broke. It no longer lights up or connects to the internet. How do I go about ordering a new one? Heather
I've had this service for about a month, and have been downloading a couple hour long videos from utube everyday between 2 am and 8 am. I started the first one this morning at 3:30 am, and went...
I have 2 issues. One is the billing cycle just began and app and website say I have used 100% of my data. I have 150 Fusion upgrade. Two, I'm enrolled in Autopay but website and app say I am n...