Your agent tricked me into signing up for the next service level on my complaint call for slow service. That's a new topic for later. But part of what he stated was that I'd get a $100 promotional cr...
i tried to cancel repair service and it just changed it from express repair to basic repair and is now charging me for that. please cancel all repair service as i cannot get that service as I do not...
Hello, Last Sunday, something seemed to happen to my internet service. Now, I've had this service for years, and I'm regularly in FAP. I understand it slows down; it is usable for me, and I happil...
10/31/2022 End of cycle I had 90.7 Data Tokens in my account. On 11/1/2022 I had zero (0) data tokens. I spent the November 4 weeks contacting customer service through 7 phone calls (3 of which were ...
Issue started on Tuesday 10/3. I sent an email at 12:09pm no problem. Tried to send an email at 1:51pm. Could not send, message incorrect username and password. Checked my acc...
Hello, we have a newer modem that replaced our old failing model several months ago. Our internet has been spotty all morning. No internet and no phone service. I am on hold with customer support. ...
I sent a email about upgrade and I was told I could get a lot more data by upgrading . I was told to just go to my plan and change it. Each time I try to do that I get a message to contact cust...
Can I use the serial connection port on the back of my HT 2000W modem to connect to an older TV that does not have CAT6 ports, but does have a serial port input ?
suddenly data usage so i bought another 15 GB of tokens and it is almost gone in six days. that is the amount I have for monthly use and rarely use it all. have not used internet any more tha...
I had a new roof installed on my house in June. I removed my Hughenet dish before the roof was installed and haven't had the chance to reinstall it. It's now August 20th. It's insid...