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Account Update question

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Ryan11433
Junior

Account Update question

Note: They told me to question you as you are res department so you should know the answers? (see screenshot that I have provided.)

 

Again do I wait until after 01-28-2022 to upgrade to Business 100 plan with static IP option (one static IP) or upgrade now avoiding early termination fee?

2021-02-11.png

Other question is do I lose the data token from upgrading? I cannot call the customer care to know the information is because I'm hard of hearing. Hopefully you guys can answer my questions. Smiley Happy

1 ACCEPTED SOLUTION
Liz
Moderator
Moderator

Hi Ryan,

 

Thanks for reaching out. Wait after 1/28 to be sure to avoid the ETF. Tokens lose value upon termination. Hope that clears things up!

 

-Liz

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

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