I am so incredibly disappointed with Hughes Net and their customer service. We signed up for internet on December 3rd. To date I have called to complain about our service EIGHT TIMES!! Eight times in a little over a month. We can't watch a show on NetFlix without it buffering every couple of seconds and my kids can't play their XBox. Not to mention my oldest son can't do homework because his internet is CRAP. Every time I call they trouble shoot and it's fixed for a few hours and then we're back to where we were.
I just called to cancel and they told me that I would be charged $400 to cancel. ARE YOU KIDDING ME!?? You have records of every call I've made with the same complaint however you still feel justified in charging the cancellation fee?! Absolutely ridiculous!
